Single sessions: Sessions may be rescheduled up to 24 hours prior to your appointment using the confirmation email or the reminder email, both have links near the bottom to do this. Or email me at firstname.lastname@example.org. Sessions cannot be rescheduled less than 24 hours before your appointment. Should you miss your appointment entirely, it will be lost.
Package of support: I understand that life throws us situations we cannot avoid, so three reschedules are included in your plan. Paid sessions are non-refundable but may be rescheduled within the time frame of the package, so if you book 3 sessions you have to use them within 3 months, 6 sessions = 6 months. I am unable to make exceptions to this policy as that wouldn’t be fair to those who honour it. Please book accordingly as no refunds will be issued. Thank you. Sessions cannot be transferred or sold to another person.